Question 1

Do you ship internationally?

Accepted Answer

International shipping is available for customers outside the USA. I am currently processing these via special invoices emailed to the customer. If you are outside of the USA and interested in making a purchase please email me at morningstarglassguitars@gmail.com and I will get back to you as soon as possible.

Question 2

How are your glass bolt on necks attached to a guitar body?

Accepted Answer

My glass necks can be attached with the same screws used to attach a stock wood neck. I drill four holes in the heel of the neck and fill them with clear epoxy. After the epoxy cures I drill a smaller pilot hole in the epoxy where the screws will go. The epoxy grips the threads of the screws keeping it securely attached to the body.

Question 3

Why did you choose the name 'Morningstar Glass Guitars'?

Accepted Answer

It's my last name. It's cool. No, I did not make it up.

Question 4

Do you make basses?

Accepted Answer

I currently have a Jazz model available for order.

Question 5

How durable is a glass guitar/neck?

Accepted Answer

More durable than many assume. In the video below I perform a few “stress tests” to demonstrate the durability of my instruments.

Question 6

Can I have something custom made?

Accepted Answer

Possibly. There are some things I am currently unwilling or unable to accommodate. They are as follows; Exact copies of other guitars (similar body shapes are OK), Headless necks, Floyd Rose and Strat style tremolo systems, Multi-scale fingerboards, alternative headstock designs, etc. This is not a complete list. If you have an idea for something different that I haven't incorporated before feel free to email me at morningstarglassguitars@gmail.com

Question 7

When will I receive my order?

Accepted Answer

It will take several months before I am able to complete any given order. The shipping times stated on the product pages are estimates. Your guitar or neck may be ready before or after the time frame stated.

Guitars are made to order and take a significant time to finish. Depending on how many orders I have outstanding it will take several months before your guitar is made and ready to ship. The current lead time is 6-9 months. Feel free to contact me at morningstarglassguitars@gmail.com for more details on current production wait times.   Production times are subject to change. Supplies and materials are purchased immediately after your order is placed. All sales are final. Upgrades and changes may be requested for your guitar depending on the details and timing of the request.

Question 8

Do you offer payment plans?

Accepted Answer

Payment plans are available through Affirm. Learn more about Affirm here. This option can be selected during checkout.

Question 9

How do you...?

Accepted Answer

I made a video demonstrating the build process. Most questions should be covered here.

Question 10

What is your refund policy?

Accepted Answer

All sales are final. Refunds are only available if your guitar was damaged during shipping and only to customers who've chosen the UPS Pack and Ship Guarantee option at checkout.   If you chose the UPS Pack and Ship Guarantee and the guitar was damaged during shipping, please contact me at morningstarglassguitars@gmail.com as soon as possible. Keep all packing material (cushioning, box, case, etc.) in the condition it arrived in. A UPS employee will have to inspect the package and its contents to begin the claims process.   I highly recommend choosing this service. I have shipped my guitars using my own packaging as well as using my local UPS store's pack and ship guarantee service without issue.

Question 11

Why glass?

Accepted Answer

Glass has unique acoustic properties that help create interesting yet subtle harmonics within chords. Additionally the sustain of a glass guitar is unbeatable. The uniqueness and beauty of a glass guitar make it a real showpiece. An instrument guaranteed to turn heads.

Question 12

Getting to know your guitar and other info

Accepted Answer

After stringing up your glass guitar take some time to get used to playing it and the unique feel of the glass. Listen to the interesting harmonics and sustain the glass produces. While I've designed my guitars to withstand minor accidents (bumps against furniture, mic stands, etc) it's still an instrument made of glass, so treat the guitar with care. No neck bends or excessively swinging it around. My guitars are on the heavy side and I highly recommend using a wide padded strap which helps distribute the weight to a comfortable level.

Question 13

Cleaning your guitar

Accepted Answer

Glass cleaner works well for cleaning the body. 91% Isopropyl alcohol also works well and is my go to cleaner for most of the guitar. Avoid cleaning the plastic control plate, sides of the body and headstock decal with alcohol as it may cause discoloration. Additionally a microfiber cloth is an excellent way to clean the guitar without any need for chemicals.

Question 14

Miscellaneous repairs

Accepted Answer

Loose connections can be repaired by removing the control plate and carefully re-soldering a disconnected wire or faulty potentiometer. Changing out pickups on my guitars is a difficult procedure I don't recommend attempting on your own. I highly suggest going with a set you will want in the guitar indefinitely.

Question 15

Stringing it up

Accepted Answer

For guitars with the standard bridge and tuning machines the following info will outline how to put strings on your guitar. It may be easier to lay the guitar down on a flat surface when adding/changing strings   1. To help feed the string through the top loading bridge put a short 1/2” kink at the end of each string before feeding it through the appropriate hole. This kink will help guide the string above the saddles. Pull the string through the bridge until the ends are positioned against the back of the bridge.   2. a) Turn tip of string post until it clicks into place. This aligns string post holes.   b) Note string hole is off center. Turn knob to rotate post until string hole is positioned away from knob. Thread string up through bottom of hole and pull firmly. See drawing.   c) Turn to begin tuning. At first, only inner “Locking Cam” is turning, securely locking the string. Once the string is locked, outer post will turn.  d) Bring string to pitch.        3. The saddles on the bridge have adjustable rollers where the string sits that allow you to customize the string spacing at the bridge. When changing strings it is common for the string to move the roller out of its previous position. It may also come off the roller while the string is still loose. When adding tension to the string be sure to check that the string is positioned on the roller and adjust the roller position if needed. It is easier to adjust the roller position when the string is not under full tension. To adjust the position slightly lift the string near the saddle with your finger and adjust the roller to the desired position. Place the string back on the roller. Then bring the string to pitch.

Question 16

Storing your guitar

Accepted Answer

When not in use keep the guitar in its case, on a sturdy guitar stand or wall hanger. Always unplug the output cable when not playing.

FAQ & GUITAR CARE

FREQUENTLY ASKED QUESTIONS
& GUITAR CARE

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MORNINGSTAR

GLASS GUITARS

FAQ & GUITAR CARE

FREQUENTLY ASKED QUESTIONS & GUITAR CARE

GOT QUESTIONS?

CONTACT ME!

FREQUENTLY ASKED QUESTIONS
& GUITAR CARE